Privacy Policy

Effective date: November 10, 2026 · Last updated: November 10, 2026

This Privacy Policy explains how Floral & Spice, operated by Ronisha Arlene in Atlanta, Georgia, collects, uses, and shares information when you visit floralandspice.com, contact us, request or purchase a seat, order from a collection, submit content, or participate in our guest community.

1. Information we collect

We collect information you provide, which may include your name, email address, phone number, billing or delivery address, order and reservation details, dietary or accessibility requests, messages, questionnaire answers, feedback, stories, and community posts. Share only information needed for your request; please do not send payment card numbers or unnecessary medical details through our forms.

Our hosting and service providers may process technical information such as IP address, browser or device information, request times, and security logs to deliver and protect the website.

2. How we use information

We use information to respond to inquiries, manage invitations and reservations, fulfill orders, coordinate delivery, consider dietary and access needs, communicate event or order updates, process refunds where applicable, review podcast applications, operate the guest board, prevent misuse, and maintain business records. If you subscribe to marketing or newsletters, we use your contact details for those communications. You can ask to stop marketing at any time.

3. Payments through Stripe

Payments are processed by Stripe. Payment card information is entered through Stripe’s checkout and handled by Stripe; our website does not store full card numbers or card security codes. We may receive transaction details such as payment status, amount, customer contact information, and limited payment-method information needed to manage your purchase. Stripe handles personal information under its Privacy Policy.

4. When information is shared

We share information with service providers as needed to operate our business, including Stripe for payments, Airtable for form submissions and guest records, website hosting and authentication providers, and email or delivery providers when used for your request. Dietary or accessibility details may be shared with the people preparing or supporting your gathering only as needed to address those requests.

We do not sell personal information or share it for cross-context behavioral advertising. We may disclose information when required by law, to protect rights or safety, or in connection with a business transfer, subject to appropriate protections.

5. Stories, feedback, photographs, and community posts

Submitting a questionnaire or private message does not by itself make it public. We seek permission before publishing identifiable guest stories, testimonials, or photographs for promotional use. Tell us if you prefer not to be photographed at an event.

Posts and replies you choose to share in Before Y’all Go are visible to authorized community members and administrators. Other members may copy what they can see, so please avoid posting sensitive personal information about yourself or others.

6. Cookies, browser storage, and external services

The website and services it connects to may use cookies or similar technologies for sign-in, security, checkout, and basic functionality. Our café invitation feature uses session storage to remember whether an invitation has been shown. Browser settings let you manage cookies and storage; blocking them may affect some features.

External links, newsletter services, embedded media, font services, and payment or delivery platforms may process information under their own privacy policies. This policy covers Floral & Spice’s practices, not the independent practices of those providers.

7. Retention and security

We retain information for as long as reasonably needed to handle your request, provide services, maintain relevant business and transaction records, resolve disputes, and meet applicable obligations. Retention depends on the type and purpose of the record.

We use reasonable administrative and technical measures to protect information, including encrypted website connections and restricted access to service credentials. No internet transmission or storage system can be guaranteed completely secure.

8. Your choices and requests

You can contact us to request access to, correction of, or deletion of information you have provided, or to withdraw permission for future marketing or promotional use. We may need to verify your identity and may retain records needed for transactions, security, or applicable obligations. Requests are handled subject to applicable law. Unsubscribing from marketing does not stop essential order or event communications.

9. Children and international processing

Our website is intended for adults and is not directed to children under 13. If you believe a child has provided personal information, contact us so we can review and remove it as appropriate. Our providers may process information in the United States or other countries where they operate.

10. Updates to this policy

We may update this policy as our services or practices change. The updated date will appear on this page. When appropriate, we will provide additional notice of material changes.

11. Contact Floral & Spice

For privacy questions or requests, email hello@floralandspice.com or use our contact form. Please use “Privacy request” in your message. Floral & Spice · Ronisha Arlene · Atlanta, Georgia, United States.